Thanks to the API, all members of a sales team can address customer needs simultaneously.
Characteristics
Unlike WhatsApp Business App, WhatsApp API is designed for large companies that need to have traceability of the sales process and maintain communication with the customer while they are on the buyer's journey.
Let's see the functionalities of this tool:
CRM Integration: Collect customer information and store it in one place.
Whatsapp Business CRM
Chatbot Development: Create your own virtual assistant to answer questions and optimize time.
Whatsapp Business Chatbot
Automation features: Standardize functions such as welcome country b2b b2c email list messages, reminders, sending information, payment confirmation.
Message templates: These are used to send notifications to users who have agreed to receive them. These templates have dynamic fields to personalize the message and are a paid service.
Whatsapp Business Templates
1 number, many agents: Using the same phone number, several advisors can work within the WhatsApp API.
Data protection: Thanks to the platform's privacy policy, your data is safe.
There is a cost: Depending on the service provider, your work on the WhatsApp API will have a cost.
Access through an official provider: Tools like ours, Mercately, manage the verification and payment process for WhatsApp API as they are authorized to perform such tasks.
The installation process is more detailed: To join the API, you must go through a verification scheme carried out by WhatsApp itself.
Get to know the WhatsApp tool you need
At Hiperestrategia we are known for seeking innovative solutions for business growth and this time is no exception.
Our product portfolio includes WhatsApp Marketing tools focused on strengthening communication with prospects/customers and informing them about your value proposition. We have the right offer according to your needs and the current capabilities of the available versions of WhatsApp.
Become a Game Changer and generate lasting business relationships, we help you.
WhatsApp CTA
Topics: Inbound Marketing , whatsapp , whatsapp business
Antonio Gonzalez
Written by Antonio González
Content Marketing at Hiperestrategia. "A human brand is a perfect brand."
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Martin Vega
7/27/2023, 3:15:38 AM
Do you manage the Mercately platform?
Reply to Martin Vega
