Zhang Sheng: I mentioned two years ago that the future of convenience stores lies in cross-border operations. Since snack shops can grab market share from convenience stores, convenience stores can also grab business from other industries.
Don't just look at your own little piece of land. Whether it's domestic list of kenya whatsapp phone numbers stores focusing on tobacco or foreign convenience stores focusing on fresh food, it's all one-sided.
In North America and Japan, beverages, snacks and fresh foods are enough to support a convenience store, but convenience stores are difficult in China because, apart from tobacco, fresh foods have been taken away by street vendors, and snacks have also been taken away by other competitors. Therefore, learning to steal other people's business in the future is the key.
Many traditional hypermarkets have not achieved good results in switching to discount sales because the two have completely different models from procurement, merchandise to purchase and checkout. This transformation must be carefully studied, otherwise it will not work. Operators need to understand that there is no boundary that cannot be crossed. The key lies in one's own vision, awareness and courage.
Inspur New Consumption: If convenience stores want to cross-border operations and grab other people's business in the future, which business should they prioritize? In the past, this business format was oriented towards "convenience". What changes will its core value and role undergo in the future?
Zhang Sheng: Convenience stores are called “convenience stores” in English. In the future, they should become “convenience stations”. As long as consumers find it convenient and there is profit to be made, everyone should do it.
Because "Internet convenience" has been proven to be unworkable, but other convenience models are feasible, such as combining one's own advantages to sell coffee, beverages, lottery tickets, or express delivery. As long as the service is truly convenient for customers who come to the store and there is profit margin, it can be tried.
