You can also customize your Chat Plugin and enable all the automations available in Messenger, namely greetings, welcome messages, FAQs, etc.
… Or Use Brevo Conversations
You can manage your Messenger from Facebook’s Inbox or use Brevo Conversations to centralize your real-time customer communications all in one place.
Brevo Conversations allows you to manage all your messages regardless of norway mobile phone numbers database where they happen — Live Chat, Facebook Messenger, Instagram Direct, WhatsApp, and Email.
the Conversations app is fast and easy.
What can you do with Conversations by Brevo? In addition to features you can access in Facebook’s interface, Brevo allows you to:
Manage all customer interactions (Messenger, SMS, transactional emails, etc.) without leaving the Brevo interface.
Store leads in Brevo’s CRM, and move them further down the funnel with Brevo’s Marketing Platform.
Assign chats to specific agents and groups of people.
Use saved replies for faster customer care.
Access insightful conversation statistics split by messaging platform or grouped together.Order confirmation emails are an essential part of any ecommerce email marketing strategy and online shopping experience. Skipping them or doing them sloppily can cost you sales and customers.
Let’s explore what information an order confirmation email should provide and what the best practices are.
What is an order confirmation email?
Order confirmation emails are transactional emails sent as soon as an order is placed. They deliver the digital receipt to the customer to verify that the order went through. This means they’re strictly individual, sent in response to each customer’s order.
Confirming an order is a basic customer service step every ecommerce business should take if it wants to be seen as serious and legitimate. If they don’t get a confirmation email, people would wonder if everything went right. And most likely, they’d keep your phone lines busy all the time.
Luckily, it can easily be automated with a transactional email service like Brevo so you don’t have to worry about it.
