The answer lies in communication

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The logistics and parcel industry is often perceived as a commodity. Therefore, companies in the sector must offer differentiating elements that allow them to position themselves above the competition, becoming the first choice of large retailers. But how to achieve this?

Customers want clear and fast information about the status of their orders . It will be of little denmark whatsapp number data 5 million use for a large commercial chain to have the best prices on the market if, at the time of shipments, people do not have tools or channels to track their products or to contact the brand in case of any unforeseen event.



That is why at Auronix we have developed an e-Book that addresses and explains how customer communication can help transform the logistics industry, putting efficient customer service channels within reach of users by implementing Artificial Intelligence with Chatbots and human agents that allow companies in the logistics industry to automate and increase their CSAT by up to 20 points while saving up to 85% in customer service costs.