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Use message templates to send via WhatsApp

Posted: Thu Jan 30, 2025 10:46 am
by soniya55531
The idea behind using WhatsApp in your travel agency is to provide fast service and convenience to your customers. To make the communication process even faster, have message templates handy for a variety of purposes.

You can use them to survey your audience's opinion about their experience with the travel package purchased or the quality of service offered by a particular professional.

Analyze WhatsApp Business metrics
Once again, we will emphasize the importance of using WhatsApp Business . We have already mentioned that the corporate version has several functions, and one of them is the provision of application usage indicators on the behavior of your customers in relation to what is shared with them.

You can use all the data provided to adjust and rethink your travel agency's after-sales strategies.

How uTalk can boost your travel agency’s WhatsApp application
How about joining the more than 30 thousand companies that are facebook data revolutionizing their customer service through WhatsApp?

uTalk is a solution that enhances the application of WhatsApp in organizations. With it, your travel agency can:

Have several operators using the application at the same time using just a single number on WhatsApp;
Organize conversations and negotiations based on sectors, structuring your company's service channels;
Schedule messages to be sent for future dates;
Transfer conversations to other agents, according to the needs of each customer;
Customize labels and associate them with customers, filtering conversations and assigning them to the right members of each team;
Create a set of quick messages and send them to customers with just one click, avoiding leaving them waiting for the service to begin;
Limit access to conversations and grant extra permissions to managers, such as viewing all services provided.