The voice robot makes a call automatically

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Thus, in most cases, candidates knew in advance that they would not come to the interview, but did not inform about it for their own reasons (because they did not consider it necessary to inform, or because they did not have the opportunity to do so). Or they forgot about the appointed time. In both cases, the company's losses can be reduced by contacting the candidate in advance and asking to confirm the meeting. If he decides not to come, he will cancel the interview - another candidate can be invited for this time. If he is going to come, but forgot about the date or mixed it up, a reminder will help him get his bearings. In a situation where HR specialists are constantly busy screening out future employees, they have neither the time nor the opportunity to call candidates.



That's why we decided to connect a voice robot. For this purpose, the HR service has macedonia whatsapp number data 5 million approved regulations for working with the company’s vacancies: The recruiter conducts an initial search for candidates for the vacancy and arranges an interview; For each interview, a meeting is created in the CRM system indicating the candidate’s first and last name, position, contact phone number, date and time of the meeting, and a resume is uploaded. The day before the interview, a voice robot connected to the system calls the candidate to confirm the meeting. If a candidate cancels an interview, the meeting is automatically deleted and the recruiter is notified. , at a pre-set working time, and uses a script compiled by the recruiter during the conversation.



The script includes cases when the candidate specifies the date and time of the meeting, the name of the company, the address of the route and the nearest metro station, the documents that need to be taken with them. At any time during the conversation, he can ask to switch the conversation to a specialist. In this way, the robot takes on the task of calling candidates, freeing up employees’ time and at the same time reducing the likelihood of no-shows. Results Four months after the implementation of the voice robot, we asked our client to measure the number of failed interviews and the speed of recruiting personnel for vacancies. As an internal study showed, the number of meetings cancelled without notice was reduced by 78%: in most cases, it was possible to find out about the no-show in advance, and thus adjust the work plan for the day.