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Eats has two key activities, particularly important: Developing and maintaining the platform and its algorithms, and providing marketing for restaurants and customers, by marketing and listing their partners’ menus. Besides that, they have to work on communication with delivery partners, customer service, marketing, and management, among others. Uber Eats’ Key Partners The most important key partners of Uber Eats are technology providers, such as GPS systems, payment systems, cloud storage, data analytics, and more.


Some argue that restaurants and delivery guys are partners, vietnam whatsapp fan but in my opinion, they are customer segments. Uber Eats’ Cost Structure The whole cost structure of Uber Eats is based on maintaining the platform, and marketing to acquire new customers and staff. In addition, there are legal costs, credit card fees, research & development, customer support, etc. How to use Uber Eats? Browse: Open the app and do your search. You can search for a particular restaurant, dish, or cuisine.


Then, you may scroll the chosen restaurant’s menu and, when you find what you want, you simply tap to add it to the order; Order: When you finish adding the dishes, you’ll check the address, price (including the delivery fee), and the estimated time for delivery. If you agree with everything, you just tap “Place order”; Track: Now that your order is done, you’ll be able to track the whole process, from the acceptance and preparation in the restaurant to the time the food gets to your door.

Uber Eats has transformed the way we think about food delivery by combining technology, logistics, and customer service. Their key activities, such as efficient order management, real-time tracking, and partnering with restaurants, play a significant role in ensuring that the platform runs smoothly. Additionally, the app's user-friendly interface helps boost engagement, making the process seamless for customers and delivery partners alike. For anyone interested in understanding how to build an app similar to Uber Eats, here's a detailed resource: https://www.cleveroad.com/blog/build-app-like-uber-eats/.