
It also encourages you to focus on the customer benefit. For example, a subject line that asks, “Are you ready for the most relaxing spa day?” is friendly and customer-oriented. In comparison, a subject line like, “We offer spa packages” is not very inviting or customer-focused. For inspiration, here are a few different email subject lines that use these suggestions:5 Emails Sellers Should Send to Customers That Show Gratitude In business, customer retention is the most important thing.
Strategists say that 80% of your future revenue will likely come from 20% of your current customers. So how do you get your old customers to come back to you again? Try sending gratitude emails. This way, you can remind your customer base of how much they benefit from your company and show them that you appreciate them. Genuine customer appreciation emails give you the opportunity to thank your customers for being a part of your success – they eliminate the routine of newsletters, event emails, and offers while maintaining trust and communication.