
The bottom line is that to acquire and retain this digital-first demographic, CMOs must rethink and develop complex digital marketing strategies that incorporate the fundamental practices seen in B2C digital journeys. As a result, we are seeing a widespread transition from basic CMSs (content management systems) to digital experience platforms (DXPs) .
CMOs and marketers are realising the power of DXPs that are transforming automation, personalisation and communication within today’s B2B environment. They are facilitating a shift from siloed ways of working through software integration to deliver frictionless, personalised digital experiences, moving away from the one-size-fits-all approach that is helping companies grow market share and stay aligned with the latest B2B marketing trends.