A template that includes interactive buttons is called an interactive template message. These contain buttons that encourage two-way communication with customers, like quick-reply, call-to-action, or URL buttons. Your team can use them for sales, support, feedback collection, or any action that requires a response from the customer.
In the long run, interactive messages can save immense time and effort. That said, they’re only available on the WhatsApp Business API. If your team uses the free WhatsApp Business app, you won’t have access to them.
Example:
“Hi {{1}}, we’re excited to offer you an exclusive free trial of Rasayel! It’s the perfect way to experience how our features can improve your processes. Let me know if you’d like to get started!”
Buttons:
Get started!
Remind me later
Interactive template message example
How to create message templates on WhatsApp
There are two ways you can create WhatsApp template thailand whatsapp phone number messages, through Meta or through a Meta Business Partner, like Rasayel.
Create templates through Meta
If you build your templates through Meta, you’ll need a developer to integrate your created templates into the WhatsApp Business Platform after you follow these steps:
Log in to your WhatsApp Business Platform account
Go to Business Manager and choose your business
Click on the three horizontal lines on the screen
Go to WhatsApp Manager
Choose the account you want to create the templates for
Click on the three-dot icon
Choose your template’s category (marketing, utility, authentication)
Choose your template’s language and enter a name for it
Tap on Continue
Enter the variables and overall design of your template
When you’re done, tap on Submit
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